Terms of Service

CampusBridge ("the Service") is an AI-powered school management platform providing attendance, communication, wellbeing, finance, and administration tools for K–12 educational institutions in Australia.

The Service is provided by CampusBridge Pty Ltd (ABN pending), a company registered in New South Wales, Australia.

• The Service is available to registered educational institutions ("Schools") and their authorised users.
• Schools are responsible for managing user accounts and assigning appropriate roles within the platform.
• Users must maintain the confidentiality of their login credentials and notify their school administrator of any suspected unauthorised access.
• Schools must designate at least one administrator who accepts these terms on behalf of the institution.
• Users under the age of 18 may only access the platform through parent/guardian-managed or school-managed accounts.

• Pricing is per-student, per-month as outlined in the school's service agreement.
• Invoices are issued monthly in advance. Payment is due within 30 days of invoice date.
• AI usage costs are billed separately based on actual consumption, with real-time visibility in the school dashboard.
• All prices are quoted in Australian dollars (AUD) and are exclusive of GST unless otherwise stated.
• We reserve the right to adjust pricing with 90 days' written notice before the next billing cycle.

Schools own all data entered into the platform. CampusBridge acts as a data processor, not a data controller, for school-entered information.

• All school data is stored exclusively in Australian data centres (AWS ap-southeast-2, Sydney).
• Schools may export all their data at any time in standard formats (CSV, JSON).
• Upon contract termination, schools receive a complete data export within 30 days. Data is securely deleted within 90 days of export confirmation.
• CampusBridge does not use school data for training AI models, advertising, or any purpose beyond providing the contracted service.

• Either party may terminate the agreement with 90 days' written notice at the end of any billing period.
• CampusBridge may suspend access immediately for non-payment exceeding 60 days, or for material breach of these terms.
• Upon termination, CampusBridge will provide a full data export and assist with transition to an alternative provider.
• Provisions relating to data ownership, confidentiality, and limitation of liability survive termination.

• The Service is provided "as is" with commercially reasonable uptime targets (99.9% SLA for production environments).
• CampusBridge's total liability is limited to the fees paid by the school in the 12 months preceding the claim.
• AI-generated content is provided as draft suggestions only. Schools are responsible for reviewing and approving all content before distribution.
• CampusBridge is not liable for decisions made based on AI-generated insights or analytics.
• Neither party is liable for failures caused by force majeure events.

These terms are governed by and construed in accordance with the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.

Any disputes arising under these terms shall first be subject to good-faith mediation for a period of 30 days before either party may commence court proceedings.